Shipping policy

At Zam Zam, we strive to deliver your favorite sweets and snacks fresh, safe, and on time, wherever you are in India. Here’s everything you need to know about our shipping process.

📦 Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During peak seasons or festivals, processing may take an additional 1–2 days due to high volume.

🚛 Shipping Timeline

Estimated Delivery Time: 2–4 working days

📌 Note: All delivery timelines are estimates. Delays may occur due to weather, courier network issues, or regional restrictions.

📍 Delivery Partners

We ship via trusted logistics partners to ensure timely and safe delivery.

❗ Perishable Products & Special Handling

As sweets are perishable, we take extra care in packing and dispatching quickly. Please refrigerate certain items immediately upon receipt as instructed on the product.

📦 Tracking Your Order

Once your order is shipped, you'll receive a tracking link via SMS/email. You can also track your order anytime through the Track Order section.

🔁 Missed Deliveries & RTO

If the delivery attempt fails after multiple tries or the address is incorrect, the order may be marked as RTO (Return to Origin).
Re-shipping will be initiated only after customer confirmation and may incur an additional charge.

📩 Need Help?

Email: orders@zamcofoods.com
Phone/WhatsApp: +91 90033 93375